Monday, April 17, 2017

Console Latency Issues and Network Outages

At the start of the weekend we began seeing an issue on our PS4 environment. We initially thought it was due to the recent patch or seasonal event but as time went on the issue spread to our XB1 environment as well. We have now identified the issue to be related to a new type of DDOS attack against our servers which spams our network and is causing latency and connectivity issues within the game.

Today we also received approval for the Xbox One to be patched with the seasonal event however we’re holding off on patching while the DDOS issues are present.  

We apologize for the disruptions and are working with our mitigation provider to combat the attacks moving forward.