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Thursday, April 19, 2012

1.7 now live (a.k.a launching is hard) and...
One Free 3-Day Premium for All !

[UPDATE: the code distribution completed at 4:40pm PST April 20. If you do NOT have a code in your account when you visit the Armas marketplace after 4:40pm PST / 02:40 EU time - then please submit a support ticket. Keep in mind only accounts created BEFORE the distribution started are eligible for the code]

Ok - so - launching a build with as many inter-dependent changes as 1.7 is a giant task, and while having been thoroughly tested, you never know what little trolls will rear their heads in the machinery when it hits live volumes of players.

Just after launch we experienced several unexpected server crashes, most related to an unexpected bug in the auction house when dealing with live data. Most of the issues were mitigated throughout the day, and things are becoming more stable. Also - just because the timing could not have been worse - our private backbone provider, which links our datacenters, decided to have connectivity issues at the same moment, making our troubleshooting much harder than it would normally have been, and also introducing strange lag issues. That too appears to have been mostly cleared up.

We are likely to have a minor update patch early next week to patch lingering issues.

Now that the dust has settled, Quinzel and the APB team want to extend a general 'thanks' to everyone who have stuck it out and are now playing 1.7. It's critical to get as much play time in as possible into 1.7, so we can finalize all the changes going in to the next major version.

So just in time for the weekend she will be sending out a few million 3-day premium codes to everyone who logs in, so look for a notice in your email inbox in the next day or so that your personal code has been activated (and no - you don't really have to do anything to be eligible to receive one other than just play the game).

Once the promo has been triggered, you just need to open the Armas marketplace (and if you haven't done so before, this could be a new experience), and claim your free 3 day premium by clicking the "Redeem Code" button at the top of the Armas marketplace page.


When you get to that location, the code will "automagically" have been deposited in your account (it will appear at the bottom of the "Redeem Code" page - so you need to click the code to activate it in your account.



Once you redeem your code, you will enjoy 3 days of 20% off everything in the store, as well as faster progression and all the other premium goodies.

This is our little token of saying "thanks for playing right at the launch, in spite of any hiccups that may crop up at a major version launch!"

Check your email in the next day or so, and we'll see you in San Paro!

/TechMech

62 comments:

  1. Awesome. looking forward to it since I never heard about or got an e-mail about the tech errors and 1-day premium thing today. Best wishes Gamersfirst.

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  2. Its give-me "the code has already redeemed" .....

    ReplyDelete
    Replies
    1. You have to use your own code once it has been issued into your own account (not the one above), but I am presuming that was not the issue (right?)? If you do have an issue with a code actually IN your account - then you will have to send a ticket to Customer Support.

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    2. Thanks! i think we need use the code of image but today i see we receive our own code!

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  3. I didn't think the problems were that bad. Once the radar bug is fixed and some of the running speeds are tweaked it should be ok. A bit of server optimisation wouldn't go amiss either, getting some pretty bad hit registration at times.

    On the subject of optimisation, once the patch fixes are out of the way I think it's about time you looked into how the game runs overall and make some serious improvements. Not everyone has the latest graphics cards and processors but I would expect a lot more from this game than what I get a Core 2 Duo 2.5GHz and 8800GTS (seeing as I can play any current game in high settings flawlessly).

    Also more work needs to be done to stop cheaters from making new accounts so easily and once Innova is up to date, force migrate Russians over.

    Otherwise good work.

    ReplyDelete
    Replies
    1. Force migrate heh? Are my money any different from yours? I have my savings in euro all the way! =) Or are russians the only one who spam district with their native language? How about germans (actually I know german pretty well to understand but still), italians, swedes etc.

      But don't you worry. Most russian players alredy left for innova. But still I don't see the reason to think that G1 INTERNATIONAL team as they state will listen to such person as you.

      PS
      BTW want to hear smth from Bjorn about possability of such "force" migration. Can it be possibly true?

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    2. There is no forced migration. Innova will provide some really great service to Russian players, so you are of course 'encouraged' to play there on your local servers in Russia. Also, we WILL eventually remove the Russian language option from our version of the client, and only Innova will have a Russian language option in the future.

      However; any account made on the EU servers will still be there (though it will switch your language to English after Innova commercializes the Russian game client).

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    3. Thx for the answer Bjorn! =) Glad we can stay here. Me and my friends really enjoi making new friends from different countries and compete with players from all over the world.

      There is no problem with removing of russian language. Anyway translation was inacurate and all russians I know were using english version.

      Delete
  4. Thanks Lee. We actually have new studio members focused exclusively on optimization. We are continuing to work on that as well as more anti-cheat measures as very high priorities.

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    Replies
    1. Mr. Bjorn, when I've seen Your comment here I thought I will share something in hope You tell me how to help the new guys (some logs or something?):
      I used to have what Lee did (with a WinXP 32bit!), but APB was barely playable and I couldn't run BF3 on it, so I got an i2500 @ 3.3Ghz 64bit, 8GB RAM and GTX 650 Ti OC with an Raid array performing "like an SSD".

      I was running on max settings with 60 FPS (vsync) all the time, but after the 1.7.0 patch I join Waterfront and the first thing I see is a my FPS falling down to 45-55 :|
      Since then I was playing on Baylan (which is AWESOME!). No drops there.

      I have read past blog entries where You hinted that You will be working on things like Scoring system that would recognize and quickly/clearly reward teamplay actions like being the designated driver and other awesome stuff.

      Could We get an update on those?

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  5. Replies
    1. Yes me 2 Only 1 day code o_o

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    2. That means you will get TWO codes. First you got a one day code because you were affected by an unrelated customization bug (and you may not have realized that :) ). You will now ALSO get a 3-day code. So congrats!

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  6. Is there a date wich the code will end ? So i could just redeem it monday?? Or is it gone by then ?

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  7. My English is not so good how to get it now ? do i get it per mail ingamee or how ?

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  8. Quinzel is a woman? Now that explains a lot xD

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  9. Replies
    1. Patience friends, it's not been 'a day' since the blog posting yet :)

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    2. Ah ok. Hope it comes tomorrow then cause my Pioneer somehow got reverted to default when I spawned it in waterfront... really need that premium to fix it lol

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    3. Mama Luigi and Mil0 said that they got free 1-day premium codes because they were affected by a customization bug. This might mean You will get one too!

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  10. Hello Bjorn .. just noticed an update regarding a HotFix ...
    So here is my query, will this HotFix unblock the characters that were locked out by the 60004 error at all.
    Seeing as I posted that request in the forums, sent to support and nowt has happened !! Was just hoping to be able to play the game in my prefered Crim account within the next few days !!!

    ReplyDelete
    Replies
    1. Update: Just checked my mail, Support may have fixed it .. Wont know till the HotFix is finished and I can try to see if it is sorted!

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  11. I redeemed my code but i got 1 day premium not 3 days, i think its a bug

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  12. I can't log in after this update, can you help me?

    PS:eror codes are: 10007 or 8...

    ReplyDelete
    Replies
    1. Hi Robert - if there is an account issue, you need to send a ticket to support since to troubleshoot you have to share more information than what we want you to share publicly.

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  13. Mr. Bjorn are u planing too APB offline i have somtimes no internet, and have mood play apb would be very awsome if can play as offline game like with bots like counter strike for an example :)

    Are u team planing somthening like that ?

    Matty

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  14. Replies
    1. Robert,

      You should contact customer support here:
      http://www.gamersfirst.com/login.php?support=20

      Delete
  15. Love Apbr :) you should put in motorbikes or like bank robbery to make the openworld crime vestigate more intresting. Keep it up!

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  16. My experiences with the new version so far:

    - missed out on fixing essential bugs.
    - new bugs:
    # radar bug, defenders see attackers on the radar when sprinting.
    # life count bug, during VIP stage when defending you don't see how many lives the attackers have.
    # font color bug, player names and achieved medal titles in the district pop up messages are not highlighted in gold font anymore

    If these are not bugs and intentional functions of the new game version let me tell you the change a) sucks b) was not announced in the patch notes.

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    Replies
    1. Hi JennyfromtheBlog - as noted before - there will be a cleanup patch next week to handle some of the nuisance issues that are still around. As comp for the issues we are giving everyone 3-day codes. And yes - we are very aware of these issues. They are in fact bugs (not intentional designs, or bugs which we pretend to be features :) )

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  17. I didn't get a code. again. this is the second time this has happened....

    ReplyDelete
    Replies
    1. Check again (log in to Armas). It should be there now.

      Because it delivered millions of codes, it took some time for the process to complete - so depending on the age of your account, it may have been an hour before you saw it.

      Delete
  18. I get no 1 Day Premium code (yeah 2 chars were changed)->its okay. I get no 3day premium code (its okay). But no Armas Update with New stuff its not okay. I want to buy something new. -.-

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  19. ^

    Do you have any information on the Paramilitary Pack release, or any new content update on ARMAS, TechMech? I have like 10k G1Cs waiting on my account for that and the crim pioneer :P

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  20. Just got confirmation (around 4:40pm PST) that all the codes have been delivered. Those who did not see one before - please check again.

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  21. Yeah thx i get it. What about Armas Update? Many User want it.
    The past Weeks it was every friday a armas update. We want some new 1.7 stuff. (not the stuff from the contacts)

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  22. everything i use for a trial expired in a minute! WTF GUYS?!( excuse my language)

    ReplyDelete
    Replies
    1. Please submit a ticket to customer support.

      Delete
  23. http://forums.gamersfirst.com/topic/273186-new-armas-item-kurai-uber-pack/ pls talk with G1 and give us another armas update. look into the thread...nobody want it. Please!

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  24. Hey Bjorm- TechMech, I Just Wanna Tell you That's i'm Getting Randoom Crashes After 1.7 Probably every 20mins and sometimes i will able to finsh mission or some missions i will crash. so i wanna know are you guys going to fix that soon cuz i really wanna buy some G1 and Weapons and i dont want my weapons to expired while i'm crashing from the Game.

    Greetting
    Again sorry for Bad english sir.

    ReplyDelete
  25. Hi Mary

    Presuming your 'crash reporter' is running at the end of each crash - that means that our Studio team is getting those reports and will be trying to fix those asap.

    There is going to be an update patch early next week, so hopefully we will have addressed your particular issue at that time.

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    Replies
    1. yea i'm Reporting every Crash so you guys could see where's the Problem,Thank you for Replying sir.

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    2. Just sorry you are having an issue with 1.7. :(

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  26. what if you want to use the code a month later? (i have exams now) would it still be there?

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  27. The code will expire on April 30. So - you have until April 30 to redeem it (so another 10 days or so). But if you don't redeem it by then, it will disappear...

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    Replies
    1. To be even more clear - if you redeem it on April 30, then your Premium will expire on May 2 (hoping to avoid any confusion)

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    2. So if i have 160 days of premium and i redeem the code, my premium will expire on may 2? :P

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  28. i got 2 3-day codes!? one said because of this problem and the other said becuase i have not been playing the game for a while... AWESOME

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    Replies
    1. Congrats. I guess our producers REALLY wanted you (or rather your play profile) to come back to the game. Enjoy.

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  29. Any word on the Vegas Firebomb/Wooden Stock NTEC being made re-leaseable to the people that woon them?

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  30. Enjoying the new patch, kind of, the servers on Patriot are acting really bad and I've heard the same complaints about Oneya, any news about upgrading or sorting the servers out?


    Thanks.

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  31. what comes to mind is the amount of cheaters in this game, when is there going to be another massive ban-wave? (ie 7-8months ago it cleaned the districts up) i for 1 cant wait till it happens again. its unplayable right now :( disgusting on how punkbuster does not seem to catch the blatant obvious hackers who ruin what would be a brilliant game.. i like the game and want to continue to support apb as a whole but right now its a waste of money thanks to aimbotters/wallhackers who destroy it!

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  32. We are releasing a new patch for the game Thursday April 26 pending some final testing. We expect it will clear up various issues that are in the game atm.

    Also - yes - more banning coming. Of course we cannot share how...

    ReplyDelete

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