First - if you haven't yet read all the various fixes we just released yesterday, and all about the 100% credit promo in the Marketplace, you can recap that here: http://apbreloaded.blogspot.com/2011/04/patch-75-going-out-store-going-live.html
This post is to discuss a temporary work-around for European credit and debit card holders, since right now EU card holders are having a problem completing credit purchases in the game browser (no such issues with US card holders since they use a different provider, and also no issues reported with those using PaySafeCard in the EU - ie a prepaid card).
We have been monitoring the activity in payments, and just realized that low EU payments at this hour appear to be because some features of our European payment provider do not work as expected in the live game, due to the dynamic nature of the payment options (there is a different set of options for every country you connect from). So in particular the EU provider tries to bring up "Verified by Visa" or "Secure Code by Mastercard" (and similar for each payment type) - but unfortunately the in-game marketplace browser cannot permit these secondary pop-ups.
The temporary work around is pretty simple - just go to GamersFirst.com to purchase the G1 credits separately before you enter the game - and THEN go back in to the game and spend them (and keep in mind you STILL get to participate in the 100% credit-back promo as long as you spend the credits in the game).
To buy the credits on the website follow these steps:
First - make sure you log in to GamersFirst:
Second - either click the big Get G1 Credits button - or simply go to the following link to buy credits:
(remember to make sure you are logged in at the top right corner BEFORE you click "I want this")
Third - simply pick the G1 Credit package that you want to add to your account ($5, $25, $40 etc.) and then pick the payment method (a whole range of methods - and more than what's in the game)
Bonus Item - you can also EARN credits by taking various sponsor offers:
And again - any actual G1 Credits you spend in the game will STILL count toward the 100% free credit rebate that runs through May 1, even if you bought the credits from the website (as long as you SPEND the credits in the APB game itself of course).
We apologize for this minor issue (but then again - that's why we are doing this in a bit of a test mode). We are working with the payment provider to get past this issue.